How do I place an order on your website?
You can browse our product catalog, select the appliances you need, and click "Add to Cart." Once you've finished shopping, click "Checkout" and fill in the necessary shipping and payment information.
How do I know if a product is in stock?
Product pages will display stock information. If a product is out of stock, you can often choose to receive a notification when it's back in stock.
What are the shipping costs?
We offer free shipping on orders over $35.99. For orders under $35.99, a shipping fee of $3.99 will be applied.
Which courier service do you use for delivery?
We partner with DHL EXPRESS for all our deliveries.
Do you ship internationally?
At this time, we only provide shipping services within the United States. However, we are working hard to expand our services globally in the future.
How can I track my order?
You can contact our customer service staff and we will tell you the order information you need.
How can I cancel my order?
If you need to cancel your order, please be aware that cancellations can only be made within 30 minutes of order placement. After the 30-minute window, we cannot guarantee cancellation as your order may already be in processing.
What payment methods do you accept?
We pay with Square and accept the following cards: JCB, VISA, MASTERCARD, and AMERICAN EXPRESS.
What is your return policy?
We have a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days. However, please note that the return shipping costs will need to be covered by the customer.